Shipping Policy

MAX Official Merch

Thank you for shopping with MAX Official Merch.

1. Shipping Destinations

We intend to accept merchandise orders for delivery to:

Shipping availability depends on the destination and available delivery services and will be confirmed before an order is accepted.

2. Shipping Costs

Shipping costs depend on the delivery destination, package size, and shipping service.

As orders are initially handled by email, we will provide the shipping charge and total order amount before the customer confirms the purchase.

All prices and quotations are displayed in USD.

3. Processing and Delivery

Estimated dispatch and delivery times will be provided before the purchase is confirmed.

We will arrange delivery within the agreed timeframe and comply with applicable legal requirements.

If we cannot dispatch an order within the agreed timeframe, we will contact the customer and provide the applicable options, including cancellation and a refund where required by law.

4. Customs Duties and Import Taxes

International shipments may be subject to customs duties, import taxes, and processing fees.

Before purchase, we will explain whether these charges are included in the quotation or payable separately by the customer.

Any charges collected directly by MAX Official Merch will be included in the final quotation.

5. Payment on Delivery

Payment on delivery or upon receipt may be available for certain orders, depending on the destination and delivery provider.

This option must be confirmed in writing before the order is finalized.

Any additional collection or payment-on-delivery fees will be disclosed in advance.

6. Shipping Confirmation

Where tracking is available, we will provide shipping confirmation and tracking information after dispatch.

7. Delivery Problems

If an order is delayed, lost, damaged, or delivered incorrectly, please contact us.

We will investigate the issue and arrange an appropriate resolution in accordance with applicable consumer protection laws.

8. Contact

For shipping questions, please contact:

MAX magazín s.r.o.
Email: shop@maxmaginternational.com