Privacy Policy

1. Who We Are

The shop is operated by:

MAX magazín s.r.o.
Masarykova 430/25, 602 00 Brno, Czech Republic
Company ID (IČO): 06200125
Email: shop@maxmaginternational.com

MAX magazín s.r.o. is the data controller responsible for personal information processed in connection with merchandise orders.

2. Information We Collect

When you contact us or place an order, we may collect:

• Your name and email address
• Billing and shipping addresses
• Product selections, sizes, quantities, and prices
• Payment method, payment status, and transaction references
• Order correspondence and customer service requests
• Information needed to arrange deliveries, returns, and refunds

Our website may also process technical information, including IP addresses, browser information, and cookie preferences.

We do not ask customers to send credit card details by email.

3. How We Use Your Information

We process personal information for the following purposes and legal bases:

• Orders and inquiries: To prepare quotations, communicate with customers, process purchases, and arrange deliveries. Legal basis: contractual necessity or steps taken before entering into a contract.
• Accounting and legal compliance: To maintain required business records. Legal basis: legal obligation.
• Customer service and security: To handle complaints, prevent misuse, and protect legal rights. Legal basis: legitimate interests, where applicable.
• Marketing: To send promotional communications only where permitted by applicable law, including any required consent or opt-out mechanism.

Placing an order does not automatically subscribe you to marketing emails.

4. Sharing Information

We may share necessary information with service providers involved in website and email hosting, payments, shipping, accounting, and technical support.

We share only the information reasonably necessary for these purposes.

We do not sell customer personal information.

5. International Data Transfers

MAX magazín s.r.o. is based in the Czech Republic and serves international customers.

Personal information may be processed outside the European Economic Area when necessary for our operations.

Where required by applicable data protection laws, we use appropriate safeguards for international transfers.

6. Cookies

The shop may use cookies and similar technologies for website functionality, security, and user preferences.

Where optional analytics or marketing technologies are used, we provide the information and consent choices required by applicable law.

Further details are available in the website's cookie notice.

7. Data Retention

We retain personal information only for as long as necessary for the purposes described in this policy, including processing orders, responding to inquiries, maintaining legally required accounting records, and handling potential claims.

Retention periods depend on the type of information and applicable legal requirements. Information is deleted or anonymized when it is no longer needed, unless further retention is legally required.

8. Your Privacy Rights

Depending on applicable law, you may have the right to access, correct, delete, or restrict the processing of your personal information, object to certain processing, request data portability, or withdraw consent.

To exercise your rights, contact shop@maxmaginternational.com.

You may also lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů) or another competent supervisory authority.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, and disclosure.

Please do not send credit card numbers or sensitive payment credentials by email.

10. Changes to This Policy

We may update this policy when our services, data processing practices, or legal requirements change.

The current version will be available on our website.

11. Contact

MAX magazín s.r.o.
Masarykova 430/25, 602 00 Brno, Czech Republic
Email: shop@maxmaginternational.com